Every Acuity Scheduling reschedule is a revenue event, not a headache
Tecton Scheduler is an analytics and self-serve rescheduling platform for Acuity Scheduling. Clients reschedule themselves through a branded link — with an optional fee collected via Square or Stripe — while you get real-time revenue, no-show, and demand analytics.
No credit card required · Live in under 15 minutes
Connects to the tools appointment-based businesses already run on
What Tecton Scheduler adds to Acuity Scheduling
Self-serve rescheduling
Clients find and move their own appointment from a branded link — with an optional reschedule fee charged automatically through Square or Stripe.
AI booking assistant
An embeddable chatbot answers questions from your service catalog and books real Acuity availability, no human required.
Forecasting, not just history
Overview, Forecast, Demand, Utilization and Pricing pages turn raw bookings into projected revenue, dead-slot cost, and promo impact.
Built for multi-tenant SaaS
Per-tenant encrypted credentials, feature flags, plan overrides, and a super-admin console with a full audit trail.
Custom build — not SaaS
We also build fully custom booking experiences on top of Acuity
A white-labeled booking flow designed and built for your business — intent-based recommendations, visible upsells and bundles, education inside the flow, physical gift cards — while Acuity Scheduling stays the source of truth underneath.
Recover card processing fees
Pass the ~3% card cost to card payers automatically — where local rules permit — instead of absorbing it.
Intent-based booking
Ask visitors about their goals and recommend the right services — with bundles and add-ons in view.
Full analytics visibility
No iframe: Hotjar and Clarity recordings, heatmaps, and Google/Meta Enhanced Conversions all work.
Product
Powerful features for appointment businesses
Every screen below is the real Tecton Scheduler product — not a mockup.
Client experience
No login, no phone call, no back-and-forth
Clients open your branded reschedule link, confirm their email and phone, and pick a new slot from live availability. If your policy charges a reschedule fee, it’s collected automatically — you just watch it show up in Overview.
Quick & easy
Reschedule in under 2 minutes, from any device.
Secure
Client data is validated and never shown to the wrong tenant.
Instant confirmation
Email updates go out the moment a slot is confirmed.
Not just a chatbot — a booking agent
Powered by your own OpenAI key, it’s a general-purpose agent for questions and a booking agent for appointments — grounded in your real catalog, embeddable on any site.
General-purpose Q&A
Answers pricing, hours, and service questions straight from your synced catalog — no generic hallucinated script.
Books the appointment, not just chats
The moment a visitor wants to book, it hands off into a real flow and checks live Acuity availability.
Bring your own OpenAI key
Every tenant configures its own key, model, and system prompt — cost and behavior stay in your control.
One script tag to embed
Drop a single snippet on your site and optionally restrict which origins are allowed to load it.
How it works
Live in about 15 minutes
Four short steps, no engineering ticket required.
STEP 01
Connect Acuity, Square or Stripe
Enter your Acuity user ID and API key, verify your payment provider, and set your timezone. Credentials are encrypted at rest and never exposed to the browser.
STEP 02
Set your reschedule rules
Choose a reschedule window and fee, sync your service catalog, and generate a public reschedule link for your booking confirmation emails.
STEP 03
Launch the AI assistant
Turn on the chatbot, pick a model, and embed one script tag on your site. It answers questions and books real availability from your synced catalog.
STEP 04
Watch Overview, Forecast & Demand fill in
Every sync updates revenue, bookings, cancellations, forecasted demand, and promotion impact — automatically, on a schedule you control.
Product tour
Click around before you sign up
Revenue, bookings, average ticket, cancellations, no-shows and new clients for any date range — synced straight from Acuity Scheduling.
View full feature
Multi-tenant by design
Run one platform for every location you operate
Tecton Scheduler was built for agencies and multi-location operators from day one. Every tenant gets isolated, encrypted credentials — and you get one super-admin console over all of them.
- Every tenant, one console
- Usage stats, integration status, and plan at a glance for each business you run on the platform.
- Subscription overrides
- Extend a trial, add credits, or change a plan manually — every action lands in a per-tenant audit trail.
- Per-tenant feature flags
- Turn the chatbot or priority support on or off for a single tenant without touching the plan defaults.
- Billing issue monitoring
- Failed payments and past-due accounts surface platform-wide, filterable by provider and tenant.
Security
Handles your clients’ data like it matters
Encrypted credentials at rest
Acuity, Square, Stripe and OpenAI keys are encrypted before they touch the database and are never sent back to the browser.
Isolated tenant sessions
Separate signing secrets for tenant, super-admin and impersonation sessions keep every business's data in its own lane.
Full audit trail
Trial extensions, credits, plan changes and impersonation are all logged with who did it and when.
Verified payment webhooks
Stripe and Square webhook signatures are verified before a payment event ever updates your billing records.
Testimonials
Businesses that stopped playing phone tag
“Reschedule fees alone paid for the subscription in the first month. Clients just move their own appointment now.”
Priya N.
Owner, Bloom Salon & Spa
“Our front desk used to spend an hour a day on the phone moving appointments around. That's gone now.”
Marcus T.
Operations Manager, Ironclad Fitness
“The forecast page changed how we staff Fridays. We stopped guessing and started planning around real numbers.”
Dana W.
Founder, Willow Wellness Studio
Support
Real people. Real help.
Whenever you need it.
Live support is included with every Tecton Scheduler plan — because your setup shouldn’t stall on a support ticket.
Talk to our supportResponsive support
Chat and email support during business hours, with priority support on Growth and Scale plans.
Fast first response
Most requests get a first reply the same business day.
Setup & onboarding help
Hands-on help connecting Acuity, Square or Stripe when you're getting started.
Chat, email & help center
Live chat for quick questions, email for the detailed stuff, and a growing help center.
FAQ
Frequently asked questions
Yes — beyond the SaaS platform, we design and build fully white-labeled custom booking experiences that stay synced with Acuity as the source of truth: intent-based service recommendations, visible upsells and bundles, card-fee recovery, physical gift cards, and full analytics visibility (no iframe). See the custom scheduler page for details.
Stop trading calls for calendar changes
Connect Acuity, set your reschedule rules, and let clients handle the rest — while you watch the numbers move.